Need help?

mobank main line: 816.881.8200

Report a lost or stolen card calling in U.S. – 1.800.500.1044

eBanking hotline: 816.881.8270


Before you leave, let us know your plans

The last thing you want when you’re out of town is to have your funds locked. Help us help you by telling us where and when you’re going. We’ll place travel alerts on your cards and accounts to ensure a smooth trip.

Communication is crucial when you’re on the road. Calling ahead of time also helps us verify your contact information in case we need to contact you while you’re gone. And if you’d like to send us the information via email, send it to

mobank Travel Products:

Reloadable Cards

Set up direct deposit from your checking account, or go online to add funds when you need them, as you need them.

Youth Cards

Teach money management without giving kids free rein of a credit card. With mobank youth cards, you load their card with the amount they are approved to spend.

EMV travel cards

Going to Europe? These reloadable cards have an embedded chip, allowing you to use them at foreign ATMs or retailers.

Foreign currency

We’re happy to order foreign currency for you. It does take a few days to arrive, so if you’re more of a “do-it-yourselfer,” click here.

More Resources

Here are some resources with helpful travel tips, both domestic and international.

Travel safety, transportation methods and recreational activities

Travel alerts, warnings, passport info and international travel tips

Travel information regarding financial security while out of town

Non-mobanker contacts

Fraud Department: 1.800.437.9392 or internationally 1.727.227.2447

Debit Cards (Personal and Business)

Report a lost or stolen card calling in U.S. – 1.800.500.1044

mobank Credit Cards (Personal and Business)

24/7 Lost/stolen calling in U.S. – 1.866.839.3485

24/7 Lost/stolen calling internationally – 1.727.227.2447

Find Free Domestic ATMs
Reloadable and Youth Cards
Travel EMV Cards